Terms of Service
Last updated: November 1, 2023
1. Acceptance of Terms
By accessing or using Plana's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Description of Services
Plana provides an all-in-one event operations platform designed to streamline the event management process for event planners, vendors, and venue managers. Our services include bookings, vendor management, payouts, financial tracking, workflow automation, ticketing, guest tracking, and marketplace functionality.
3. User Accounts
To use certain features of our services, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate and complete information when creating your account and to update your information as necessary.
4. User Responsibilities
You agree to use our services only for lawful purposes and in accordance with these Terms. You are responsible for all content you post or share through our services. You agree not to:
- Violate any applicable laws or regulations
- Infringe on the rights of others
- Submit false or misleading information
- Interfere with the proper functioning of our services
- Attempt to gain unauthorized access to our systems
5. Payments and Fees
We offer subscription plans and may charge transaction fees for payments processed through our platform. All fees are as stated at the time of purchase. You agree to pay all applicable fees and taxes associated with your use of our services.
6. Escrow Services
Our platform may include escrow services for holding deposits and payments. You agree to our escrow terms and conditions when using these services. Funds held in escrow will be released according to the terms specified for each transaction.
7. Intellectual Property
Our platform and its original content, features, and functionality are owned by Plana and are protected by international copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works based on our services without our express permission.
8. Limitation of Liability
To the maximum extent permitted by law, Plana shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our services.
9. Termination
We may terminate or suspend your account and access to our services at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.
10. Changes to Terms
We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about these Terms, please contact us at:
Email: legal@plana.com
Address: 123 Event Street, Lagos, Nigeria